Infection control has always been a top priority for our practice. Our office follows the recommendations set forth by the American Dental Association (ADA), and the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We actively follow these agencies so that we are up-to-date on any new rulings or guidance that may be issued and to ensure our infection control procedures are current and adhere to each agencies’ recommendations. Given the world’s recent COVID-19/coronavirus pandemic, we have enhanced our infection control processes to ensure your care is both safe and comfortable.
The following are the additional measures our office has taken to keep patients and staff safe:
- Personal Health: We ask that if you are experiencing any flu-like symptoms (fever, sore throat, cough) or loss of taste/smell prior to your appointment, to kindly cancel and reschedule your visit.
- Enhanced Personal Screenings: Prior to your scheduled visit, our office will be conducting patient health screenings over the phone. You will also be asked to sign in to the new patient portal and complete your paperwork, including a COVID questionnaire.
- No Waiting Room: Our reception room is closed to minimize the number of patients in our office at one time. Instead, we are asking our patients to remain in their car and to give our office a call when you have arrived for your appointment. Furthermore, we ask that only the patient receiving care enter the office and that spouses, friends, caregivers and parents wait outside. To the extent the patient needs assistance with the front door, please advise our office and someone will be available to meet the patient and caregiver at the door. If the patient must be accompanied in the office, we ask that the caregiver answer the same screening of questions required of patients before entering the office.
- Taking Temperatures and Pulse Ox: We will be taking temperatures and pulse ox of our patients as they arrive to the office.
- Personal Protective Equipment: All patients will be asked to wear a mask to our office and we will also ask you to wash your hands after you enter the facility. You will also find hand sanitizer throughout the office for use as needed. Our staff will look a bit different to you, too. While continuing universal precautions, we will be wearing supplemental protective equipment, including disposable gowns, face shields, head coverings, and specialized masks.
- Increased Infection Control: We developed a multi-tiered approach to managing potentially hazardous or contagious particles and droplets in the office that greatly exceeds official recommendations. We have placed medical-grade air purifiers in each operatory and reception area to filter residual aerosols and circulate clean air. We also had a UV-light installed into our HVAC to prevent microorganisms from circulating throughout our duct system. Each operatory has a specialized advanced high-volume evacuation system used intraorally to remove aerosols by over 90% at their source. Additionally, our reception area will have a plexiglass barrier to help with social distancing between you and our front desk team.
- Pre-Rinse Chairside: All patients will be asked to rinse with a solution of 3% hydrogen peroxide for 60 seconds prior to treatment. This rinse decreases potential viral transmission in an asymptomatic patient.
- Scheduling: We will be taking several measures to space out both dental hygiene and restorative appointments to minimize the number of people in our office at one time. We will be increasing the amount of time between patient appointments to ensure proper disinfection of operatories.
Thank you in advance for your patience as we adjust to this new reality and navigate these unchartered times. Our priority, as always, is providing the best care possible to our patients while ensuring their safety. We are truly looking forward to seeing all of our wonderful patients again starting on Tuesday, May 26th!